Welcome to Guptadukan! By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order.

1. Company Information

Business Name: Guptadukan
Address: Behind Hanuman Mandir, Gole Bazar, Raipur, Chhattisgarh – 492001
Mobile: +91 7974141415
Email: theguptadukan@gmail.com

2. Use of Website

The content on this website is for general information and use only.
Unauthorized use of this website may give rise to a claim for damages.
We reserve the right to update or change these terms at any time.

3. Products & Services

Guptadukan specializes in Pooja Samagri, Festival Kits, and Spiritual Essentials.
All products are subject to availability.
Product images shown are for representation purposes; actual items may vary in packaging or design.

4. Pricing & Payment

Prices listed on our website are inclusive of applicable taxes unless stated otherwise.
We accept payment through available secure gateways on our site.
Prices and offers are subject to change without prior notice.

5. Orders & Delivery

Orders placed online will be confirmed via email/WhatsApp.
We aim to deliver orders within the promised timeline; however, delays may occur due to unforeseen circumstances.
Delivery charges (if applicable) will be displayed at checkout.

6. Cancellation & Returns

Orders can be cancelled within 2 hours of placing the order by contacting customer support.
Due to the nature of puja items, returns are not accepted once the packaging is opened.
Damaged or missing items must be reported within 24 hours of delivery.

7. Limitation of Liability

Guptadukan is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
Customers are advised to use puja products carefully and keep them away from children.

8. Privacy Policy

We respect your privacy and protect your personal information.
Customer data such as name, address, email, and phone number is only used for order processing and communication.

9. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Raipur, Chhattisgarh.

✅ By using this website and placing an order, you agree to the above Terms & Conditions.