Shipping Policy
Shipping Coverage
We provide free shipping across India on all eligible orders.
International shipping is currently not available.
Dispatch & Delivery Time
Orders are dispatched within 1–2 business days after payment confirmation.
Delivery usually takes 5–7 working days within Chhattisgarh and 7–10 working days for other parts of India, depending on location and courier serviceability.
Courier Partner
We have partnered with trusted logistics providers (Delhivery, India Post, and other reputed couriers) for order delivery.
Customers will receive an AWB/Tracking number once the order is dispatched, which can be used to track the shipment.
Delivery Conditions
Delivery timelines are estimates and not guaranteed, as delays may occur due to courier, weather, or festive rush.
Certain pin codes may not be serviceable. Customers will be notified if shipping is not possible.
Customers must provide accurate shipping details at checkout. Incorrect information (wrong address, pincode, or phone number) may result in non-delivery or return.
Important Notes
Do not pay any additional charges to courier staff. All charges are included in your invoice.
If an order is undelivered due to incorrect details, refund will be processed only after the package returns to our warehouse, with deduction of courier charges.
For fragile pooja items, we pack carefully to avoid damage, but customers are advised to make an unboxing video to claim for damaged/missing items.